DHL Express is part of the Deutsche Post DHL Group and a leading provider of international time-critical shipments. DHL Express offers its customers an excellent global door-to-door service through its global network. In Germany, DHL Express can look back on a unique 40-year track record. Today 96,000 business customers trust DHL Express with more than 31 million shipments each year. Delivering outstanding customer service every day is the ambition and passion of DHL Express. There are around 2,000 employees in 32 Service Centers throughout Germany, who have been trained in special internal trainings to become international specialists. Their experience, expertise and DHL Express product and service portfolio provide the optimal shipping solution for every customer and every product.
The fulfillment of special requirements, such as the handling of repair orders, the professional transport of medical content or the smooth customs clearance are part of DHL Express’s offer. Innovative online tools offer customers tailor-made options: From real-time shipment tracking to flexible delivery options and online billing portals.
DHL Express consistently invests in its infrastructure and green solutions to make transportation processes optimal and environmentally friendly. This also includes the use of e-vehicles and city hubs for inner-city delivery. The highest priority is always the satisfaction of the customers, for whom DHL Express will continue to work on innovative products and services in the future.